Patient Coordination Lead
Movn Health
A Little About Movn Health
Movn Health is redefining how people recover from heart disease. As the nation’s leading virtual cardiac rehabilitation and cardiovascular care provider, our mission is to help every person live a longer, stronger, and more confident life after a heart event.
Developed in collaboration with Stanford University and grounded in decades of published clinical research, Movn delivers a recovery experience that is personalized, compassionate, and proven to improve outcomes. Our fully virtual program makes world-class cardiac rehab accessible from home-helping patients build lasting heart-healthy habits while reducing hospital readmissions and costs for our partners.
At Movn Health, we believe heart care should be human, proactive, and accessible to everyone-and we’re building the future of cardiac recovery to make that vision real.
About This Role
Movn Health is looking for a Patient Coordination Lead to join our team on a full-time basis and play a vital role in supporting patient enrollments, scheduling appointments, and onboarding. If you are an organized, tech-savvy, detail-oriented professional who thrives in a fast-paced healthcare environment, we want to hear from you!
What You’ll Do
Appointment Scheduling & Management
- Schedule & Manage Appointments: Schedule, reschedule, and cancel initial, E/M, follow-up, and maintenance appointments while ensuring provider availability.
- Confirm & Track Appointments: Call patients 24 hours before their scheduled appointment, track attendance, and follow up on cancellations, no-shows, or late arrivals.
- Optimize Scheduling: Detect and fill gaps in provider schedules, manage appointment overflow, and adjust for cascading delays due to late-show patients.
- No-Show Management: Engage patients who no-show or drop out of the Movn program through phone and text message to reschedule and ensure compliance.
- Patient Communication & Support: Provide patients with pre-appointment guidance, assist with scheduling navigation, and notify them of last-minute openings.
- Handle Inbound Communications: Manage incoming calls, emails, voicemails, and faxes from patients, providers, and external partners, ensuring timely responses.
Administrative Support
- Support Patient Enrollment: Assist patients with the enrollment process, in particular, inbound enrollments, providing clear and accurate information about Movn Health’s services and scheduling their appointments.
- Data & Record Management: Update patient records, process insurance verifications, and maintain eligibility requirements with accuracy and efficiency.
What We’re Looking For
- 3+ years of experience in a medical assistant, patient scheduling, or administrative healthcare role.
- Experience in patient scheduling, insurance verification, and medical documentation.
- Proficiency with EHR systems (Epic, eclinicalworks and Tebra preferred).
- Strong technical skills in Microsoft Office (Excel, Word), telehealth tools (Zoom, Slack), and CRM or patient management platforms.
- Ability to work independently while collaborating with a remote healthcare team.
- Willing to work on-site in Los Angeles
Preferred Qualifications
- Previous experience working in a cardiovascular practice.
- Experience working in a tech-enabled health startup.
Our Culture & Values
We Always Lend a Helping Hand
We Take Initiative and Make Things Happen – Whatever It Takes
We Focus on Solutions, Not Drama
Why Join Movn Health?
- Impactful Work: Help improve access to life-saving cardiac rehab care.
- Innovative Environment: Be part of a forward-thinking healthcare company leveraging digital health solutions.
Equal Opportunity Employer
Movn Health is an equal opportunity employer and is committed to fostering a diverse, inclusive, and accessible workplace. We encourage applicants of all backgrounds to apply and do not discriminate based on race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status.