Join Us on the Cutting Edge of Healthcare Innovation!

Are you ready to launch your career in a rapidly growing company that’s transforming the way hospitals operate? At Intelligent Locations, we’re not just improving operational efficiencies; we’re revolutionizing how healthcare institutions track and manage their assets. With explosive growth since our founding in 2015, we’re looking for dynamic individuals who thrive in fast-paced environments and are eager to make a real impact.

Title: Field Operations Senior Associate

Reports to: Director of Field Operations

About the Role:

The Field Operations Senior Associate plays a critical role in ensuring the seamless execution and management of field operations within a dynamic corporate environment. This position is responsible for the initial onsite installation of the Intelligent Locations system hardware, coordinating and optimizing operational activities across multiple sites, compliance, and overall performance. The role requires close collaboration with cross-functional teams to implement strategic initiatives and troubleshoot operational challenges in real-time. The Senior Associate will analyze operational data to identify trends and recommend improvements that align with company goals. Ultimately, this position drives new customer onboarding by planning and executing the install process while maintaining high standards of quality, safety, and customer satisfaction across all field activities.

Minimum Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• 3 to 6 years of experience in field operations or a similar role within a corporate environment.
• Ability to travel frequently to various field locations across the United States. Up to 70% of the time.
• Strong understanding of operational processes, compliance requirements, and performance metrics.
• Proficiency in Microsoft Office Suite and experience with operational management software.
• Excellent communication and organizational skills with the ability to manage multiple priorities.

Preferred Qualifications:

• Advanced certifications such as Six Sigma, PMP, or Lean Management.
• Familiarity with data analysis tools and techniques to support decision-making.
• Demonstrated leadership experience in managing cross-functional teams.

Responsibilities:

• Plan and execute hardware deployment at new customer sites from signed contract to handoff to the customer success team.
• Monitor and analyze operational performance metrics to identify areas for improvement and implement corrective actions.
• Collaborate with internal teams including finance, customer success, engineering and management to streamline processes and resolve issues.
• Support the development and execution of operational strategies and initiatives to enhance productivity and service quality.
• Prepare detailed reports and presentations for customers to communicate operational status and project outcomes.
• Conduct site visits to plan installation locations with adherence to protocols and operational guidelines.
• Assist in training and mentoring junior staff to build a knowledgeable and efficient field operations team.

Skills:

The required skills enable the Senior Associate to effectively coordinate and optimize field operations by leveraging strong organizational and communication abilities. Proficiency in operational software and data analysis tools supports the monitoring and improvement of performance metrics on a daily basis. The candidate will use problem-solving skills to address operational challenges and implement strategic solutions collaboratively with other departments. Preferred skills such as leadership and advanced certifications enhance the ability to lead initiatives and mentor team members, fostering a culture of continuous improvement. Additionally, adaptability and time management skills are essential for managing multiple projects and site visits efficiently across diverse locations.

Ready to make a difference? If you’re enthusiastic about technology and eager to help reshape healthcare, we want to hear from you! Join us at Intelligent Locations.io and be part of our exciting journey towards operational excellence!

Apply today and let’s innovate healthcare together!